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Chenchen Mao

Doctoral Researcher

Role
Doctoral Researcher
In the lab
Fall 2021 – present · expected Fall 2026
Projects
Misinformation & Community Norms
AI-Mediated Communication

AI trust & anthropomorphism

I study political and social media behaviour using hybrid field and laboratory methods, with particular attention to how anthropomorphic AI systems influence judgement, trust, and social response.

My methodological work develops experimental approaches that keep ecological validity without giving up control — including controlled content manipulation inside live platform interfaces.

Funding history

  • Faculty start-up funds (Fall 2021 – Fall 2022)
  • Teaching Assistant (Spring 2023)
  • NSF HCC “Making Meaning out of Crisis” (Fall 2023 – present)

Publications

Published

  • 2025

    Sharing anti-vaping social media messages

    Lazard, DiFranzo, Nicolla, Aghajari, Pulido, Mao, Vereen & Dasgupta · Journal of Adolescent Health 77(2), 253–261

  • 2025

    Young people are willing to intervene against rape myths online: a simulated social media experiment

    Nicolla, McKenzie, Lazard, DiFranzo, Aghajari, Mao & Dasgupta · Journal of Adolescent Health 76(5), 839–846

  • 2026

    Outer Limits: an experimental approach to controlled content manipulation within the Reddit interface

    Mao, Shi, Jia, Unguryan, Baumer & DiFranzo · CSS 2026, Santa Fe · camera-ready October 2026

    arXiv

Preprints & work in progress

  • 2026

    When readability and source retention diverge: an evaluability gap in AI translation

    Mao, Shi, Jia, Wegrzyn & DiFranzo · arXiv:2608.19083

    arXiv
  • 2026

    The quiet anthropomorphism: trust and unguarded disclosure in cue-free AI translation

    Mao, Shi, Jia, Wegrzyn & DiFranzo · under review · AIES 2026

  • 2026

    A hybrid field–lab methodology for experiments on live social media

    Mao, Jia, Baumer & DiFranzo · under review · ACM GROUP 2027

  • 2026

    The attention–engagement discrepancy in political social media

    Miyoun, Zhong, Zhang, Mao, Pruden, Yang & DiFranzo · under review · Journal of Information Technology and Politics