Critical Computing Cadre

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Misinformation & Community Norms

Misinformation as a community process rather than an individual failure.

The dominant framing of misinformation treats it as a problem of individual judgement: people believe false things, so correct them. This project argues that framing is too narrow to explain what actually happens in online communities, and too narrow to design for.

What the surrounding community does turns out to matter as much as the content itself. The prevalence of a behaviour in a community shapes how individuals respond to misinformation in it — and individuals' own responses can, in turn, blunt the effect of that prevalence. Interventions built only around the individual reader miss this entirely.

The project also holds the lab's cross-platform work on how discursive framings of a crisis diverge between public, media, and government discourse, and on the downstream relationship between divergent narrative exposure and conflict disposition.

Synthetic media belongs here rather than in a category of its own. Machine detection of AI-generated imagery has improved faster than anyone's ability to make that detection useful to the person actually looking at the picture: a classifier that is right 98% of the time in a benchmark does very little for someone scrolling past a face they had no particular reason to doubt. The lab works on both halves — how deepfakes are created and detected, and then the harder part, which is what an end user can actually do with a detection signal. Where a warning belongs in an interface, what it has to say to be believed, what it costs when it is wrong, and who is worse off when it is absent. That question descends directly from DART, which built deception resilience by rehearsal rather than by warning label.

Themes across projects

Publications

Published

  • 2023

    Exposure and reactions to cancer treatment misinformation and advice: survey study

    Lazard, Nicolla, Vereen, Pendleton, Charlot, Tan, DiFranzo, Pulido & Dasgupta · JMIR Cancer 9, e43749

  • 2023

    What’s the norm around here? Individuals’ responses can mitigate the effects of misinformation prevalence

    Aghajari, Baumer & DiFranzo · CHI 2023, Hamburg

  • 2024

    Investigating the mechanisms by which prevalent online community behaviors influence responses to misinformation

    Aghajari, Baumer, Lazard, Dasgupta, Wang & DiFranzo · CHI 2024

  • 2023

    Reviewing interventions to address misinformation: the need to expand our vision beyond an individualistic focus

    Aghajari, Baumer & DiFranzo · PACM HCI 7(CSCW1)

  • 2026

    Exploring COVID-19 framing across diverse platforms

    Shi, Aghajari, DiFranzo, Jia & Baumer · ICWSM 2026, 20(1), 2149–2164

  • 2024

    Exploring saliency bias in manipulation detection

    Krinsky, Tang, Moreira & Bharati · IEEE International Conference on Image Processing (ICIP 2024), 3257–3263

    Paper

Preprints & work in progress

  • 2026

    From divergent narrative exposure to conflict disposition: a cognitive-affective model of COVID-19 communication

    Brown, Shi, Li, Malhotra & DiFranzo · under review · ICWSM 2027